Pros and Cons
- Massive collection of games
- A native casino app that caters to iOS and Android users
- Reasonable minimum withdrawal limits
- Massive reputation and a high level of transparency
- Supports popular payment solutions
- The customer support department is not available 24/7
- The wagering requirements are too high
- The Welcome Bonus could be more generous
- Many restricted countries
- No telephone support
Since its inception in 2012, BGO has been dedicated to offering its players a fantastic gambling experience. As a result, the interactive casino has managed to cement its reputation on the market and attract a huge number of players. The gambling site is safe and fully licensed by the Alderney Gambling Control Commission and the UK Gambling Commission. The interactive casino operates under the BGO Entertainment Limited umbrella.
BGO brags about its extensive gaming portfolio that covers all major genres. The casino’s product roster comprises over 1,300 titles that are developed by premier software companies such as Microgaming, IGT, NetEnt, Play’n GO, Playtech, Quickspin, and others. Interestingly enough, players will come across some unique titles that cannot be found at any other rival online casino as BGO developed its own casino software.
|License||the UK Gambling Commission, the Alderney Gambling Control Commission|
|Owner||BGO Entertainment Limited|
|Language Selection||English, Norwegian, Finnish|
|Supported Currencies||GBP, EUR, NOK, SEK|
|Compatible Devices||iOS, Android|
|Overall Payout Percentage||95.30%|
|Withdrawal Speed||3 to 5 days following a casino approval|
Design & Overall Gaming Experience
Once you land on the homepage of BGO, you will be welcomed by an animated slide that showcases the best available promotions. The casino’s homepage looks a bit overloaded as it features a grid that presents some of the top-shelf titles with the option to see more. The casino’s banking partners are listed at the bottom of the homepage, where you can also find information about the owner of the casino and its licenses.
Honestly, we were not particularly impressed with the casino’s design, but in the operator’s defense, the casino is not the newest on the market. On a bright note, BGO can provide an unforgettable gambling experience thanks to its diverse gaming catalog that contains only top-quality titles. The games load quickly and the visuals are crisp.
Range of Software Suppliers
The casino operator collaborates with well-established software suppliers that are responsible for powering BGO’s gaming portfolio. Titles created by Microgaming, IGT, NetEnt, Play’n GO, Playtech, Quickspin, and others can be found in the casino’s gaming library. These are some of the most popular brands on the online gambling scene that are focused on expanding the industry’s horizons by employing the latest technologies.
Hence, the games offered at BGO’s casino platform run smoothly on various portable devices, including smartphones and tablets. The graphics are of crystal-clear quality regardless of the device you are using. What sets this web-based casino apart from its competitors is the fact that it developed casino software. This means that some games are exclusively offered at BGO and cannot be found at another gambling site.
Only 2 years after BGO went online, it was announced that the company created its own software. It features a relatively small number of titles, but the quality is quite impressive. In addition to that, the games included in BGO’s software come with interesting features to keep players entertained and improve their winning chances.
Choice of Games
BGO takes pride in its selection of games that consists of over 1,300 titles. The casino’s portfolio features games from different genres, including slots, roulette, blackjack, baccarat, video poker, bingo, scratch cards, and a full range of live dealer games. The available slots are nicely arranged in a category of their own. Needless to say, the largest chunk of BGO’s gaming suite consists of slots.
Unfortunately, we could not find a category dedicated to the available table games even in the Casino section. Hence, we used the search box tool to find some interesting titles, which we will discuss later in this review.
- Twin Spin
- Rainbow Riches
- Buffalo Blitz
- Book of Kings
Slots seem to be players’ favourites as these come with interesting themes and nice cash prizes. In addition to that, players do not need to master some skills as the outcomes of the games from this genre are entirely based on luck. If you enjoy spinning the reels, BGO is a good casino choice. The site is fully-packed with over 1,100 slot games that come with various features such as wild and scatter symbols, free spins, cascading reels, stacked symbols, multiplying symbols, Pick’em Games, etc.
Apart from the extremely popular 5-reel video slots, casino enthusiasts are provided with the opportunity to test their luck on the Megaways slots that offer up to 117,649 ways to win. Some slots that are based on the Megaways engine include 1 Million BC, Buffalo Rising, Dragon Match, Golden Leprechaun, Gonzo’s Quest, and others.
As we already mentioned above, BGO also offers its own slots. If you wish to try something unique, you should check the following titles: Jungle Trouble, Jurassic Island, Murder Mystery, and others. Do not miss the chance to add yet another notch to your belt and try BGO’s exclusive games.
- All Bets Blackjack
- Cashback Blackjac
- Blackjack Switch
- Buster Blackjack
- Progressive Blackjack
BGO caters to its blackjack fans by offering several titles from this highly popular card game. The available variations are based on the game’s classic rules, but some of them also come with interesting features to spice up the gameplay. Playing virtual blackjack at BGO is extremely easy due to the player-friendly interface. In addition to that, the games from this category have bet limits that fit all bankroll sizes.
The seamless animations and remarkable quality of the graphics provide players with an immersive gambling experience. Our attention was attracted by the Cashback Blackjack that provides players with the option to cash out on a hand during a round. Provided that you decide to benefit from this opportunity, you will receive a cash payout without having to compare your hand to the dealer’s.
- Premium French Roulette
- Roulette Pro
- European Roulette
- Premium American Roulette
- Penny Roulette
Roulette fans will also find the game that best fits their preferences as this web-based casino offers some popular roulette variations. The available titles come with several interesting features and an easy-to-navigate interface. French roulette is extremely popular among roulette devotees thanks to its low house edge of just 1.35% due to its special rules.
European Roulette is the standard version of the game that is played with a roulette wheel with 37 pockets. The American Roulette is touted to be less player-friendly due to its wheel that features 38 pockets and a house edge of 5.26%. The table limits start from just £0.01.
Video Poker Selection
- Aces and Faces
- Deuces Wild
- Jacks or Better
- Joker Poker
- Mega Jacks
If you are an avid video slot player, you would enjoy the fact that BGO’s gaming catalog features some of the most sought-after titles from this genre. The games’ graphics and animations are of top-notch quality. The video slots variations included in the web-based casino’s portfolio are extremely easy to play – you just need to place your bet, hit “Deal”, and select which cards you wish to hold. The ones you want to discard will be replaced by new cards. Provided that you end up with a winning poker hand, you will win a cash prize.
Selection of Live Dealer Tables
- Spread Bet Roulette
- Deal or No Deal
- Sic Bo Deluxe
- Casino Hold’em
- Spin a Win
Live dealer casinos are attractive due to the fact that these offer a real land-based atmosphere. Players can enjoy various casino table games that take place in real time and are managed by real professional croupiers. BGO offers a range of live dealer games, broadcasting in premium HD quality. The games are arranged in a separate category.
Once you click on the “Live” button, you will find all the available titles that are nicely arranged according to their genre. A useful feature is that players can see the table limits without even opening the game. In addition to that, the games’ UI is more than functional to provide players with a fantastic experience even on the go.
Mobile Experience & Apps
If you are glued to your phone, we would like to inform you that BGO offers an excellent mobile gaming experience. The web-based casino brags about its instant-play version as well as its native apps specially designed for iOS and Android users. Both the in-browser and dedicated apps are exceptionally responsive. Their intuitive designs add up to the pleasure of playing at this virtual casino even on the go. The website nicely adjusts to any touchscreen device.
Mobile casino enthusiasts can download BGO’s native app for Android from Google Play, while iOS owners can download the app from the App Store. It is extremely easy to install the apps and enjoy the casino’s huge selection of games. Provided that you do not want to install the app, you can also use the browser of your mobile device to reach the casino.
The in-browser app of the casino is nicely arranged, offering players the possibility to find what they are looking for with a single tap. Players should be informed that they can load the website of the casino via any popular browser, including Google Chrome, Opera, Safari, and Mozilla Firefox. Once you land on the website of the casino, you will notice that its interface is quite similar to its desktop version.
Needless to say, all successful online casinos offer promotions to lure players in the door. However, BGO is a reputable gambling site that not only caters to its new registrants, but also tries to provoke their interest and keep them as regular users. For that purpose, it offers not only sign-up bonuses, but also regular promotions, and a sweet loyalty scheme.
New Player Bonuses
The casino operator treats its newcomers from the UK with special attention by offering them the opportunity to benefit from an interesting Welcome Bonus that hides a great potential. New registrants can win up to 500 free spins provided that they set up an account at BGO and make a qualifying bonus of at least £10. Here, it is of crucial importance to explain that deposits made via Neteller or Skrill do not qualify for the bonus.
Upon making your first deposit, you will receive a bonus that can be used only on the Free Spins Mega Wheel. The great downside of this promotion is that you might not win any free spins from the Mega Wheel.
Casino enthusiasts who would like to claim the welcome offer should be informed that the free spins can be used only on certain games. A full list of the games that contribute 100% towards the wagering requirement is available in the bonus terms and conditions section. Any winnings associated with the free spins will be added to your bonus balance. To be eligible to withdraw your earnings, you will need to clear a 65x playthrough.
The free spins won from the Mega Wheel need to be used within 7 days. While you are playing with the free spins, the maximum bet size is capped at £2.50. The maximum you can win from the free spins is set at £8 for every 10 spins and you cannot withdraw more than £150 from your free spins profits even after satisfying the rollover.
Talking about Welcome Bonuses, we cannot help but mention that the virtual casino also offers sign-up promotions for its bingo and virtual sports enthusiasts.
Bonuses for Returning Players
At the moment of writing this review, BGO offers several casino promotions for its returning players. However, we deem it unnecessary to go into details as the casino operator likes to change its promotions for its existing players frequently. In that way, the casino provides additional excitement and keeps its regular users on their toes. Generally speaking, if you decide to keep on playing at BGO, you will be often treated to some nice bonuses such as extra free spins intended for playing new slot releases.
Loyalty Rewards and Comp Points
BGO is a web-based casino that appreciates its loyal players. Hence, it offers a loyalty scheme called the Candy Club. It is fully packed with different rewards and benefits. You can enter the casino’s loyalty scheme by simply playing slots or bingo for real cash. The 5-tier scheme is based on collecting Candy Club points that will help you climb the ladder of success. For every £100 wagered on slots and scratch cards, players will receive 8 Candy Club Points. Once you accumulate enough points, you can exchange them for bonus cash to play with. Depending on your level, the redemption value varies. It is important to mention that wagering requirements apply.
Choosing the right payment method when playing at an online casino is certainly not a picnic. Various banking options come with different processing times, fees, limits, etc. Every casino operator knows that players like to feel safe, especially when it comes to their money. For that reason, BGO decided to team up with some of the most trustworthy payment service providers.
How to Deposit at BGO Casino
Casino aficionados who would like to play for real cash at BGO need to make an initial payment. To do so, they need to log in to their accounts, select the “Deposit” option, choose a payment option, and select the sum they want to upload to their gaming accounts. Players from the UK should keep in mind that they cannot use their credit cards to make casino payments anymore as the UK Gambling Commission prohibited credit card gambling.
However, BGO offers a good-enough number of payment options, including Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, and Instant Payments by Citadel. The deposits are processed instantly and these are fee-free. Players are allowed to top up their accounts with no less than £10. In addition to that, casino fans can set their own limits on the deposits they make on a daily, weekly, or monthly basis. Provided that you set a deposit limit, you cannot make deposits exceeding the limit without giving the casino a 24 hours notice.
Interestingly enough, players can select more than one payment method. Provided that you add a new payment option, you are required to make a deposit via that particular method before you can request a withdrawal to it.
How to Withdraw from BGO Casino
Requesting a withdrawal is extremely easy at BGO – you need to log in to your gaming account and select the “Withdrawal” option. Cashouts are usually processed via the same method you used to make a deposit. However, if this option does not support withdrawals, you will be asked to choose another payment method.
The most popular withdrawal methods at this virtual casino include Visa, Mastercard, PayPal, Maestro, Skrill, and Neteller. It is important to mention that the available payment methods may vary based on your location. Withdrawals exceeding £10,000 are processed via wire transfer. The casino does not charge fees on withdrawals. However, if the payment service provider imposes a fee on the transaction, the casino is not responsible for it.
Prior to requesting a withdrawal, players need to make sure that they submitted the needed documents to verify their accounts. The minimum you can withdraw is £10. The casino will approve your withdrawal request in a timely manner and the payment will be cleared within up to 5 days depending on the payment method you select. The quickest way to receive your winnings is to use one of the available digital wallets.
Licensing & Overall Industry Reputation
BGO stood the test of time and established a massive reputation among casino fans. The company has always been dedicated to providing a high level of transparency and honesty. It operates under licenses issued by the UK Gambling Commission and the Alderney Gambling Control Commission. These two gambling authorities are touted to be among the strictest regulators that oversee their licensees carefully.
What is more, BGO’s games are certified for their fairness by the reputable independent testing agency eCOGRA. Hence, players can rest assured that the outcomes of the games are based on pure chance. The casino also published a list of the games’ RTPs.
As a law-abiding online casino, it does not accept players from jurisdictions such as Australia, Bulgaria, China, the Czech Republic, Malta, the Netherlands, North Korea, Poland, Russia, Spain, Sweden, the USA, Poland, and others. Be advised to check the terms and condition section of the casino to find the full list of excluded jurisdictions.
Responsible Gambling and Player Protection
Reputable casino operators have always been concerned with the gambling habits of their players as this pastime is highly addictive. BGO is dedicated to providing entertainment but also safety to its much-appreciated casino fans. For that purpose, the gambling site offers some self-reliant tools to help players at risk of developing a gambling disorder cope with the problem.
If you feel an uncontrollable urge to keep on gambling, you can ask the customer support team for help and take a break from gaming for up to 6 weeks or self-exclude from playing for a period of more than 6 months. What is more, you can find important links to the websites of organisations that offer specialised support. The virtual casino is also dedicated to protecting minors from joining any gambling activities offered at BGO.
Data security can be a big concern when it comes to online gambling. At BGO, your personal information is in safe hands as the casino utilises advanced security systems.
Customer Support Service
To establish a good relationship with its players, the web-based casino offers a customer support department that can be reached via multiple channels. Players can use the live chat facility, send an email, or send an actual letter to the casino’s customer support department. Needless to say, the live chat is the quickest option to contact the casino representatives.
Unfortunately, the live chat is available only from 10:00 am to 10:00 pm from Monday to Sunday. We tried to get in touch with the customer support representatives via the live chat facility on multiple occasions, but they were offline every time we tried to contact them. We suppose that the live chat was temporarily unavailable and it will be back soon.
In the meanwhile, you can send an email to the casino representatives at firstname.lastname@example.org and they will get back to you as fast as possible. You can also write them a letter and send it to BGO Entertainment Inchalla Le Val Alderney GY9 3UL. You will receive an answer within 7 working days. The casino also has an extensive FAQ page, where you can also find the answers to your questions.
BGO is a reliable online gambling stop where you will find a truckload of action-packed games that come with unsurpassed quality of the graphics and animations. What is more, the online casino offers an in-browser as well as native apps allowing players to reach their favourite games wherever they go. You can top up your gaming account in a matter of a few seconds and pull out your earnings with the same ease.
The Welcome Bonus could be larger and the wagering requirements could be lower, but we appreciate the fact that the operator offers promotions specially tailored for the existing players as well as for its casino veterans. When all is said and done, BGO is an interactive online casino that certainly has room for improvement, but it is worth your time and money.