PlayUK Casino Review

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Pros and Cons

  • Good selection of software providers
  • Over 600 games
  • Numerous promotions
  • Mobile-friendly design
  • Over 500 video slots
  • Live chat not available 24/7
  • Live chat only available to registered customers
  • Not a great variety of casino games
  • No native app for the mobile casino
  • Important information about the casino not accessible to unregistered players

PlayUK is a relatively new online gambling portal, only being established in 2018. Despite the recent inception of this casino, it has managed to acquire a solid player base. This is probably due to the outstanding service that it offers. Another pointer for the authenticity and fairness of PlayUK is that it holds a license from the UK Gambling Commission, one of the strictest regulators out there. 

At PlayUK Casino, players can indulge in over 500 top-tier games from leading software providers. There is everything one could dream of, including slots, table games, and even live dealer games. And one of the best things is that you can fit all this excitement into your pocket while on the go with your mobile smartphone.  

Casino Summary
Launch Date 2018
License Gibraltar Gambling Commission, UK Gambling Commission
Owner Nektan (Gibraltar) Ltd. 
Auditor GLI-NMi
Language Selection English
Supported Currencies GBP, EUR
Compatible Devices iOS, Android
Overall Payout Percentage N/A
Withdrawal Speed Credit card: 2-5 business days; e-wallets: instant; online banking: 1-3 business days; Bank transfer: 1-5 business days

Design & Overall Gaming Experience

Design & Overall Gaming ExperienceThe PlayUK Casino is hosted on a simple, yet stylish website. Blue and orange are the main colours that can be seen, blue making up the larger part of the background, while orange seems to be the highlighting colour. The website itself is well-designed and easy to navigate your way around to find all the fun and perks available. 

When you enter the gambling domain, you will be presented by the homepage with several popular and featured games visible in the main part of the screen. To the left, you will find the sidebar menu where you will happen upon all the different games, categories, search bar, promotions, and other useful things that will enhance your overall player experience. 

One of the things that really impressed us was the multiple filters available for searching for your games. You can search by provider, game type, or even just use the search bar to find your favourite title. 

As for the gaming experience, our team was pleased by the excellent software used to create the casino platform. Throughout our extensive research of the casino, we tried and tested how the games ran. Everything runs smoothly and we did not run into any major glitches at all

Range of Software Suppliers

Range of Software SuppliersSoftware providers that contribute to the game library are an important factor that every gambler should take into consideration before committing to an online gambling domain. You will be happy to hear that at this online casino, there are over 30 quality providers that help bring exciting titles to its ranks. 

Some of the top-notch names that you have probably heard off include Microgaming, Pragmatic Play, Big Time Gaming, Red Tiger, NetEnt, Realistic Games, Evolution Gaming, Blueprint Gaming, and more. As you can see, there are going to be several all-time favourites available in the games section of this casino. 

PlayUK Casino also collaborates with some smaller producers. Just because they are less well-known, it does not mean they do not craft excellent titles. Some of the providers include Matrix Studios, Foxium, Iron Dog, Habanero, Lightning Box, Skillzz Gaming, and more.  

Choice of Games

Courtesy of the wide range of software providers, there is also a multitude of games available at PlayUK Casino. We counted over 500 titles, including hundreds of slots, multiple table games, bingo, instant-win games, live dealer games, and much more. Here, we have put together a brief overview of the selection of games at PlayUK Casino. 

Slots Selection

Slots Selection

  • Starburst
  • Immortal Romance
  • Gonzo’s Quest
  • Vikings go Bezerk
  • Thunderstruck 2

The slot selection is by far the most impressive part of the online casino. Video slots are the most popular game out there, and this operator has made sure its customers have access to the latest and most popular titles out there. There are actually over 500 slots among this category of game. 

Among the player favourites at PlayUK Casino, we found titles such as Bust the Bank, Wacky Races, Playboy Gold, Fin and the Swirly Spin, Davinci Diamonds, Rainbow Riches Pick’n Mix, Mild Rockers, and more. 

If Egyptian-themed slots are your cup of tea, you will be pleased to hear there are several of them available too. Some titles include Cleopatra, Book of Atem, Coins of Egypt, Egyptian Fortunes, Eye of Horus Megaways, and many more. 

There are also several other titles of interest from different genres. Namely, you may enjoy Gold Rush, Fruit Spin, Golden Asia, Gorilla Gold Megaways, Greek Gods, Golden Fairies, Jurassic World, 3 Tiny Gods, 777 Royal Wheel, African Quest, Electric Avenue, Aloha Cluster Pays, and many more.
 
As you can see, there is endless fun to be had for slot enthusiasts at this thrilling online casino. We could not even hope to capture the enormity of the slot section in this brief review, but we can advise you to head straight to the slots library and get looking.

Blackjack Selection

Blackjack Selection

  • Blackjack Professional Series
  • European Blackjack
  • Classic Blackjack
  • Blackjack Pontoon
  • Blackjack Hi-Lo

There is not a huge variety of blackjack table games. However, blackjack is a classic card game and if you do not mind a bit of the same setting, you will thoroughly enjoy the few variations available at PlayUK Casino

We counted 3 versions of classic blackjack by software providers NetEnt, Matrix Studios, and Markor. All are very good, though we recommend you try out the NetEnt one first. You can also check out the Hi-Lo Blackjack by Realistic games for a great blackjack experience.
 
If you need any more variety, we recommend you head down to the live section where you will find several more variations to try your skills out on. 

Roulette Selection

Roulette Selection

  • Roulette by Nektan
  • 20p Roulette
  • American Roulette
  • European Roulette
  • Roulette x2

Again, if you are the kind of roulette enthusiast that enjoys a change of scenery, you are not going to be too impressed by the limited selection in the casino table games folder. The good news is that, like with the blackjack, the live section has several more attractive options with engaging live dealers at your disposal. 

For those that like a good game of roulette but do not want to spend too much, 20p Roulette by Inspired Gaming is a great option. Another great variant is Golden Rock’s x2 Roulette with a max potential win of 70x the stake, with a 2x multiplier. NetEnt has also contributed an excellent American Roulette table for customers at PlayUK.  

Baccarat Selection

Baccarat

  • Baccarat
  • Punto Banco

There are 3 versions of baccarat for fans of this fun card game. It is not the most popular casino game out there, so it is expected that there are not going to be many variations. However, the two options are quality, and if you feel dissatisfied by them, you can always head down to the live section where there are more.

The two classic baccarat variations are from Matrix Studios and Realistic Games. They are both quality titles that will sate your thirst for classic baccarat. For Punto Banco fans, NetEnt has crafted a beautiful option to entertain you. 

Video Poker Selection

Video Poker Selection

  • Jacks or Better

Now here is where we could not find a bright side. There is only one video poker option available at PlayUK Casino. Jacks or Better is a great variation of this fun game, however, and players have a great chance of winning some huge cash prizes with an RTP of 99%. 

Range of Progressives

Range of Progressives

  • Vikings of Fortune
  • Wheel of Fortune
  • Golden Goddess
  • Wolf Run
  • Siberian Storm

The progressive jackpot selection is quite similar to that of other casinos by this operator. Players will not be finding top of the range titles from providers such as Microgaming or Playtech. But that is not to say that there is nothing worth your time among the library, as providers Blueprint and IG are the ones responsible for the jackpot section in this casino. 

Players will have the opportunity to bag the massive prize pools from games such as Wolf Run, Wheel of Fortune, and Siberian Storm, among others. Some of the progressive jackpots up for grabs boast 6 figure prizes. 

Selection of Live Dealer Tables

Live Deler

  • Speed Blackjack
  • Immersive Roulette
  • Baccarat Squeeze
  • Double Ball Roulette
  • Dragon Tiger

The live dealer table selection at PlayUK is to die for. There are tens and tens of variations of several game types. We found it near impossible to get through the extensive list of games, but we managed it. Players can indulge in several options for blackjack, roulette, baccarat, and poker. The bulk of this section is brought to players by NetEnt, although there are multiple tables from Evolution as well, including the all-time favourite live show selection. 

Mobile Experience & Apps

Mobile Experience & AppsAlthough there is not a native app for the PlayUK mobile casino, that does not mean to say that there is no mobile casino. In fact, the operator of PlayUK casino has designed the interface of this online gambling portal in such a way that it will have no issue running on the smaller screens. The mobile version of this casino runs smoothly on Android, iOS, and Windows devices. 

We were pretty impressed when we tried out the mobile version of PlayUK casino. The design of the casino is obviously made with smartphones in mind as all the menus and options remain easy to locate and the interface has no glitchy issues

Another great thing about the mobile PlayUK casino is that there are still more than 600 titles available for instant play. Of course, some of the smaller producers’ titles are not going to be accessible via mobile devices as some of them still use software that suits only desktop-based casinos. 

The customer support, banking, promotions, and all the functions you will need if accessing the casino from your mobile smartphone, are all still available. You will have no issue managing your account when out and about, everything you may need will be at the tip of your fingers.  

Promotional Incentives

Now, let us not forget the promotional incentives. These are one of the biggest attractions at an online casino (besides the games, of course). Players will be thrilled to learn that this online casino provides numerous bonuses for its customers, including welcome bonuses and multiple bonuses for returning players.  

New Player Bonuses

New Player BonusesThe tasty offer for new players provides customers at PlayUK with a warm welcome. You will have the chance to get a 100% deposit match up to £100 if you make a first deposit of at least £10. Not only that, but you will also get up to 100 free spins to play on the internets’ all-time favourite – Starburst. 

In order to qualify for the welcome bonus, you must be a new player of at least 18 years of age. When you make your first deposit of at least £10, you will have that sum matched 100%. You will have to wager your bonus and deposit amount 40 times before you will be permitted to request a withdrawal on your winnings. 

Your deposit match will remain valid for 28 days. If you do not meet the wagering requirements by that time, your remaining bonus funds will be deducted from your account.
 
Players’ free spins will be credited to their accounts automatically after your first deposit of at least £10. They will be available for 7 days after they have been granted. Spins will have a value of 10p per spin and any winnings from them will be credited to your account as bonus funds. Your bonus funds are subject to wagering requirements of 40x the bonus amount

All winnings, from spins or deposit match funds, are capped at 4x the initial bonus amount. Anything you win over that will be voided from your funds after the wagering requirements have been fulfilled. Only bets on slots will contribute to your turnover. General terms and conditions and bonus policy apply, so be sure to read through them carefully before claiming any offers.  

Bonuses for Returning Players

Bonuses for Returning PlayersPlayUK is well-known for its extensive list of frequently updated bonuses for returning players. At the moment, however, due to the Christmas and new years’ festivities, all of these types of bonuses are related to the theme. We will go into detail about some of them now, but they all have expiry dates close in the future. But do not let that discourage you, as they regularly update and renew promotional incentives for returning players

One of the interesting offers available at the moment is the 25 Days of Offers bonus. When you log into your account on each day, you will have a new promotion revealed to you each day. These can come in the form of deposit matches, cashback, free spins, and more. 

Another one that is going to be available for a short period in the near future is Game of the Week. If you deposit a minimum of £10, you will instantly be credited 10 free spins to play on Cowboys Gold. This one will be available after the new year for a few days. The operator will also probably renew the offer, changing the game of the week. 

There are also several other offers that we recommend you check out. The operator constantly changes and updates these bonuses with different deposit matches, cashback offers, and free spins. Stay tuned and bag some great promotional incentives at PlayUK. 

It is important to note that all promotional offers come with conditions. Read the terms and conditions as well as the bonus policy thoroughly before committing to any offers as they will have various time periods of expiry, wagering requirements, and time frames within which to complete them. 

Casino Cashier

PlayUK has several payment methods that will suit your needs. You can manage your funds using e-wallets, bank cards, online banking, pre-paid methods, or even mobile payments if you like. Here, we have put together a more detailed list of how you can deposit and withdraw at the casino.   

How to Deposit at Captain Spins Casino

How to DepositWhen it comes to currencies, there are only two options available at PlayUK Casino – GBP and EUR. But then again, what else would you need at a casino with such a name. The minimum deposit is set at £10/€10 no matter the depositing method. 

This casino accepts payments from credit cards – VISA, MasterCard, and Maestro. Using this method, you will have your funds with you instantly and you can start playing. All 3 options are reliable and trustworthy methods. 

If you would prefer to keep your sensitive information to yourself, you could use one of the e-wallets supported at PlayUK. They include Skrill and Neteller. Again, you will have your gambling funds with you instantly. 

You could also top up your funds using online banking with Trustly and Sofort and you will again have your cash in your gambling funds immediately. Players can also use prepaid cards such as Paysafecard or maybe mobile payment using Boku or Zimpler. If using a prepaid card, make sure you have an alternative method for withdrawals. 

How to Withdraw from Captain Spins Casino

How to WithdrawWithdrawals at PlayUK casino can also be made in GBP or EUR only. There is no maximum or minimum total withdrawal at this gambling portal, however, there is a £1.50 fee if you request a withdrawal under £30. You can withdraw no more than £10,000 at a time, but you can do this as many times as you want, although you may have to provide additional verification for larger sums of money. 

As for the methods, there are less than the deposit methods. If you are using a credit card, the only option available for you will be by VISA, as Maestro and MasterCard do not support casino withdrawal services. 

You will not be able to request a withdrawal using Paysafecard, as this is a prepaid method and you can not credit money back to it. Similarly, those who deposit using Sofort or GiroPay will not be able to withdraw their winnings using the same method. However, the casino will have no issue crediting your winnings using Skrill, Neteller, or bank transfer. Using bank transfer or VISA may take up to 6 days to have your money in your account, though, so maybe an e-wallet will suit you better. 

Licensing & Overall Industry Reputation

Licensing & Overall Industry ReputationLicensing is an integral part of the online gambling world. This is how we can determine whether or not a casino operates legally, the type of regulations it follows, and the security standard we can expect from a casino. 

PlayUK Casino holds licenses from two jurisdictions – the UK Gambling Commission and the Gibraltar Gambling Commission. They are both known for their integrity and strict regulations that come with their licenses. 

Other than proving to work legitimately, the mother company, Nektan (Gibraltar) Limited has amassed a reputable name over the years. As well as having achieved impressive licenses, it has been ISO certified since 2015. Not only that, but this company has proven to have one of the fastest-growing networks of casinos in recent years. This is a good marker for a quality casino service. 

Responsible Gambling and Player Protection

Responsible Gambling and Player ProtectionAs would be expected from such an integral operator, PlayUK casino has made an impressive effort on ensuring responsible gambling and guaranteeing absolute player protection

To help its players appropriately manage their gambling habits, the casino has provided an array of responsible gambling tools. To start, all players can set deposit limits when they begin gambling at the casino. You can also take some time off if you like, or even have a period of self-exclusion. Players have constant access to their 

Customer Support Service

Customer Support ServiceCustomer support services are available to all registered players at PlayUK Casino. There are a few options available, including live chat, email, and telephone support line. 
If you have any questions, we recommend that you check out the highly detailed FAQ section at the casino before contacting customer support. Failing that, you could always write them an email to their support team at playuk.support@nektan.com. If you are in a rush, you could try phoning them at +44 203 621 7524. 

However, if you are not feeling particularly chatty over the phone, you could message the support team using their live chat. We tried it out and found that their staff were highly efficient and friendly to top it off. We got a response in under 30 seconds. We had an answer to our list of questions in under 5 minutes. 

Closing Thoughts

Closing ThoughtsWith everything said and done, we deem PlayUK a worthwhile online gambling destination. Not only is there an extensive library consisting of over 600 titles, but you will also find top-tier software providers contributing to the inventory. 

We also like the fact that the casino is completely accessible via mobile devices, even if there is not a native app. All of the features you need will also be available when accessing PlayUK through your smartphone. The only negative thing we could possibly say about this casino is that it could do a bit of work on the table games selection, although the variety is more than satisfying in the live dealer section. 

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