Cool Play Casino Review

VISIT WEBSITE

Pros and Cons

  • Wide slots selection
  • Supports mobile play
  • Certified by two of the most stringent accrediting bodies
  • Generous welcome bonus and several other deposit-related promotional offers
  • Unambiguous bonus terms
  • No support via phone
  • Cashouts have a pending period of three days
  • A fee of £2.5 will be applied to all cashouts
  • Bonuses have steep rollover requirements
  • Limited selection of table games and video poker variants

Cool Play is a UK-oriented online casino, which started to gather steam a few years ago and is now one of the most regularly patronised betting sites. It admitted its first customers back in 2012, and from this point on, it has not ceased to turn heads with the enjoyable and safe atmosphere it maintains for its users.

Operated by ProgressPlay Limited, this online casino boasts a dual license granted by the Gambling Commission of the UK and the Maltese Gaming Authority which makes it possible to greet Brits and players from other jurisdictions as well.

Cool Play is an interactive casino, which is heavy on gripping and intriguing games that are brought to players by some of the most preeminent software providers. Players are offered an exciting casino experience no matter if slots, jackpot games, live-dealer games, or classics pique their interest. Thrill-seekers will have the chance to diversify their gambling adventure while betting on virtual sports or while playing the lotto.

Yet, the almost inexhaustible game selection is not the only virtue of the interactive casino because it gives players plenty to get their teeth into also when bonus incentives are concerned. The new-player bonus is indeed attention-getting, but the regular and limited-time special deals are by no means inferior. The most dedicated users of Cool Play will be offered some bountiful loyalty benefits after they put their name down in the VIP Club.

It can safely be said that Cool Play Casino gathers everything gambling aficionados are used to seeing at other quality web-based casinos as this operator has also responded to the needs and preferences of mobile players through a well-performing browser-based app.

Casino Summary
Launch Date 2012
License Gambling Commission of the United Kingdom and Maltese Gaming Authority
Owner ProgressPlay Limited
Auditor N/A
Language Selection English, German, and Finnish
Supported Currencies Tablets and smartphones based on iOS and Android
Compatible Devices Android, iOS
Overall Payout Percentage Varies between the games
Withdrawal Speed Cashouts will remain pending for three days; card payments might take up to seven days, bank transfers take up to 10 days, withdrawals via digital wallets might take up to 1 day to complete

Design & Overall Gaming Experience

Design & Overall Gaming ExperienceNaturally, when players get a first-hand experience of the services the chosen online casino offers, they tend to zero in on the site’s presentation. While the design of Cool Play Casino might not sweep players off their feet, the casino operator fully understands that utility and usability are the main drivers of success.

The layout of the virtual casino relies heavily on black hues, while its logo appears against a baby-blue background. Users of the casino will be kept up to speed about the juiciest special deals they can take part in at the moment through the informative banners that appear on its landing page.

Cool Play Casino uses a user-centric design, which guarantees that even first-timers will be able to track down the information they are on the lookout for easily and in next to no time. The operator has seen to it that the patience of players will not be squandered as everything at the casino loads in next to no time. This virtual casino delivers in also when effectiveness if concerned as there are several large buttons that will take players within the preferred category right off.

The availability of such an ample range of games does not provide any headache in terms of navigation as the featured gaming options are neatly classified based on their type. The gaming operator had done a reasonable job with the arrangement of its portfolio. In addition to the different tabs between which the available games are spread out, players will find several nifty filters.

What will be on show at the virtual casino immediately after players power it up are the most frequently-preferred titles, as well as the ones that were implemented into the portfolio of the casino lately.

Range of Software Suppliers

Range of Software SuppliersThe gaming suite of Cool Play Casino is pieced together as a result of the partnership of the operator with a number of software providers that are celebrated for their superior-quality releases. There are plenty of big names gambling enthusiasts will recognise instantly, and the creations of Big Time Gaming, Microgaming, NetEnt, Play’n GO, and Quickspin are undeniably in rich supply. As for the creations of Big Time Gaming, members of the casino will have within reach almost all titles in which the increasingly-popular Megaways mechanic is employed.

The creations of Tom Horn, 1×2 Gaming, Scientific Games, Barcrest and ELK Studios are featured heavily in the online casino, but there was room for the releases of other emerging producers the likes of Fantasma Gaming, Eyecon, Genii, Foxium, Lightning Box, and Iron Dog.

The roster or software providers Cool Play Casino has joined forces with is really extensive as registering for an account means that titles that are plucked from the portfolios of Barcrest, Blueprint Gaming, Genesis Games, Inspired Gaming, Leap Gaming, Lightning Box, and Thunderkick, to name just a few.

Virtual players who are heavily into an authentic experience are offered such of the first water, thanks to the creations of none other than the Swedish game-making studio Evolution Gaming.

Cool Play allows its customers to explore the majority of the games in demo mode, but in order to gain access to it, they should first upload the documents that are needed in order to verify their account.

Choice of Games

It is easy to see why Cool Play’s biggest claim to fame is its gaming suite simply because the titles that have made it to the betting platform are sourced from the portfolios of forty and more creators of casino content. This online casino will keep virtual players covered, no matter what their preferences for games are as it gives them seamless access to jackpot games, video poker varieties, table classics, live games, and last but not least, tons of arresting slots.

Users of the betting platform who would like to take a break from the above-mentioned games will not be left wanting as they can diversify their stay with wagering on virtual sports.

Slots Selection

Slots Selection

  • Blood Suckers
  • Deadwood
  • Energoonz
  • Ring of Odin
  • Grim Muerto

Unsurprisingly, slots constitute the biggest portion of the gaming suite of the casino as the titles they can revel in instantly are well over 1,500. The slot library of the online casino is indeed quite ample, which is a sure sign that gambling aficionados will find the theme, style of play, and bonus mechanics that are up to their alley.

The gaming library of the casino is teeming with gripping titles and players are unlikely to complain about the lack of titles that revolve around mythology, the Wild West, love, Christmas, criminals, fruits, movies, magic, and underwater life, among others.

Members of the casino might have a whale of their time while spinning the reels of some of the most sought-after creations of heavy-hitters such as NetEnt, Play’n GO, and Microgaming. Such games have got a good showing, and some of the titles slot buffs can try their hand at include Gonzo’s Quest, Game of Thrones, Jurassic World, Steamtower, Finn and the Swirly Spin, Riddle Reels A Case of Mystery, Arcane Reel Chaos, Vikings, Dracula, Rise of Dead, and Gunslinger Reloaded.

Other worthwhile titles are the ones that are sourced from the portfolios of Tom Horn and Thunderkick. Some of their noteworthy creations are Well of Wonders, Equeleto Explosivo, Frozen Queen, Savannah King, Book of Spells, and Crystal Fruits.

Blackjack Selection

Blackjack Selection

  • Blackjack Pro Monte Carlo
  • Vegas Downtown Blackjack
  • Single Deck Blackjack
  • Vegas Strip Blackjack
  • 3D Blackjack

Although the portfolio of Cool Play is packed to the rafters with slots, players who prefer virtual table and card classics will be in for a treat as well. Gambling enthusiasts who enjoy blackjack games that follow the European rules should consider trying Genii’s variant. If players opt for this version of the card game, they will be able to bet on up to three hands at once.

Microgaming is another provider, which has a notable contribution to the assortment of blackjack games, and users of Cool Play can switch between Vegas Strip Blackjack, Vegas Downtown Blackjack, and Vegas Strip Blackjack Gold Series, among others.

Blackjack Pro Monte Carlo by NextGen is another variant of the card game players might be eager to try out because of the decent winning opportunities and eye-pleasing visuals it offers.

Roulette Selection

Roulette Selection

  • Big 500 Roulette
  • 100/1 Roulette
  • 20p Roulette
  • Roulette Master
  • European Roulette Pro

Obviously, this casino operator has been seeking to accommodate reel spinners and lovers of table games as along with blackjack, its customers will be treated with a decent range of roulette variants.

If risking larger sums on a single stake is not up to your alley then the variant, which is cut out for you is 20p Roulette. Opting for this roulette variant means players can bet as little as £0,20, while the ceiling on the wagers will be based on the bet type they have settled on.

Roulette fans who are heavily into riskier play might enjoy Play’n GO’s European Roulette Pro. This single-zero roulette variant might tick all the boxes for players who prefer placing the so-called French bets or who insist on seeing a wheel, which is a perfect replica of the wheels in land-based casinos.

Another interesting variant of the casino classic members of Cool Play casino will have within reach is 100/1 Roulette. It might turn into an attention-grabber because winning straight bets pay at the rate of 100:1.

Other intriguing roulette versions that are incorporated into the lobby of the casino include 3D European Roulette, European Roulette Dark Mode, Roulette Master, and World Cup Roulette, among others.

Baccarat Selection

Baccarat

  • Dragon Bonus Baccarat
  • Baccarat

Cool Play is a typical example of a modern online casino, which is slot-centric and which is not that well-stocked with card and table games. Hence, it is not much of a surprise that the baccarat variants the operator has introduced are not that prolific.

One of the variants players can access as they land at the casino is courtesy of Betsoft. It intrigues with its well-executed graphics, fast game-play, and fluid animations. The range of the wagers is between £1 and £100. Fans of baccarat can try for size a variant, which is courtesy of Microgaming.

Players who are fascinated with the card game but who want to try something different from the ordinary gameplay might be eager to give a try Dragon Bonus Baccarat. While revelling in this game, players will have the opportunity to place a side bet before they opt for any of the standard wagers. The game is such an appealing option for baccarat fans because of the healthy payouts they can potentially walk away with.

Video Poker Selection

Video Poker Selection

  • Double Bonus Poker
  • Jacks or Better
  • Joker Poker
  • Aces and Faces
  • Bonus Deuces Wild

As it happens with the greatest share of the virtual casinos these days, their selection of video poker variants is not as varied as lovers of the game might hope for. This also applies to Cool Play Casino because it has introduced a somewhat limited range of video poker variants. That being said, players who register for an account there will have within reach some of the most common variants of the game.

Genii’s take on Jacks or Better is one of the options gambling aficionados will have if such games pique their interest because it is a full-pay variant. The provider is to be blamed also for Aces and Faces in which players can see how their bankroll continues to grow, thanks to the double up feature.

This game=making studio backs a few other arresting video poker variants, including Triple Double Bonus Poker, Bonus Deuces Wild, Double Bonus Poker, and Double Bonus Poker.

Range of Progressives

Range of Progressives

  • Bell of Fortune
  • Treasure Nile
  • Speed Cash
  • Cash Splash
  • Leprechaun Goes to Hell

Members of Cool Play Casino who are heavily into progressive jackpot games should make sure that they have plenty of free time on their hands before they take up with the titles that are kept under this tab.

Becoming filthy rich is doable, especially if players go for the jackpot slots that are backed by Microgaming. As they land at the casino, gambling aficionados will be introduced with almost all millionaire-making slots that are released by the software provider, including Treasure Nile and Cash Splash.

The jackpot slots rolled out by Play’n GO are not less gripping because of their massive winning potential. This game-making studio has supplied Cool Play Casino with some of its most rewarding jackpot slots, including Bell of Fortune, Speed Cash, Leprechaun Goes to Hell, and Gunslinger Reloaded, among others.

Along with Microgaming, NetEnt is another software provider, which is recognised for its top-shelf jackpot slots. Registered users of the virtual casino can take their chances to become well-heeled if they try for size Grand Spinn or Divine Fortune Megaways.

Selection of Live Dealer Tables

live dealer

  • Three Card Poker
  • Speed Baccarat
  • Baccarat Squeeze
  • Auto Roulette VIP
  • Blackjack Party

Cool Play Casino is easily not among the web-based casinos that sweep the preferences of its customers aside. The operator promises UK players an authentic casino experience, which is par excellence, thanks to the games that are streamed straight from the live studios of Evolution Gaming.

Players will certainly find live games that will keep them busy for quite a while the live lobby of Cool Play hosts tons of gripping roulette, blackjack, poker, and baccarat games. Fans of live-dealer games have nothing to complain about because they are treated also with craps, Sic Bo, and can get an extra bit of entertainment if they go for the live shows of the provider.

There are tables for all preferences not only in terms of game types but also when the bet limits are concerned. Users of the online casino can hop in multiple VIP tables, but there is a plethora of options for low-stakes players as well.

Mobile Experience & Apps

Mobile Experience & AppsAlthough Cool Play is an online casino with such an ample experience on the online gambling scene, it is in no way inferior to the virtual casinos that have just made their foray. It is a fully mobile-responsive web-based casino, meaning that whenever players load it on their portable device, it will behave and look just as well as when they bet on their computer.

For now, playing at Cool Play Casino while being on the go is possible exclusively through an in-browser app. Registered users of Cool Play Casino can kick off their betting session on the move through a plethora of devices and browsers as the casino works without a glitch on smartphones and tablets that are based on Android and iOS and on a number of browsers, including Google Chrome, Opera, Mozilla Firefox, and Safari, among others.

Members of the casino are unlikely to struggle with the navigation while using the browser-based app because they will be familiar with its design, which is a slimmed-down variant of the desktop version.

gambling enthusiasts will spot right off that the header of the casino is split into several sections, which allows for quick and smooth navigation between the promotional deals and the help desk.

Users of the casino will have no qualms with the navigation when the power the game lobby of the casino as the titles that are optimised for mobile play can be loaded depending on their provider. Additionally, members of Cool Play Casino can view the games by category and they can navigate between New, Featured, Slots, Casino, Live, Jackpot, Casual, All, and Favorite. Players will not face problems to find their favourite titles while they are on the move as the search engine will help them do this with no hassle at all.

The smooth-running mobile version of the casino allows players to upload funds in next to no time after they tap on the logo of their preferred payment processor at the bottom of the main page. Navigating to the bottom of the landing page will provide players with access on-the-spot to the Terms and Conditions, FAQ page, Responsible Play page, Game Payouts, VIP Club, and Payment sections.

Promotional Incentives

The varied gaming content Cool Play offers is not the only reason why the online casino turns heads as the healthy range of appetising bonus deals also turn it into a go-to stop for Brits.

The operator has gone the extra mile to guarantee that players will not leave the online casino empty-handed, no matter if this is their first visit there or they have been betting for quite a while. As players navigate to the tab with promotional deals, they will be introduced to a broad spectrum of limited-time and recurring special offers.

The multi-level loyalty scheme of the casino might help players build up their bankroll as well, and the perks it offers are therefore worth giving a once-over.

New Player Bonuses

New Player BonusesNewly-registered users of Cool Play Casino will be on the right track from the onset of their betting session as they will be treated with a healthy 100% sign-up deal, which gives up to £200. First-timers at the virtual casino will receive the free cash after they transfer at least £10 on their first transaction to the casino.

Brits who are out to claim the new-play bonus should not wrap up their qualifying their deposit via Skrill as top-ins executed through the digital wallet are ruled out from bonus redemption.

The playthrough requirements that are attached to the bonus funds might seem a bit steep to recruits of the casino as they will be allowed to take their winnings off their balance after they have wagered the bonus funds 50x. First-timers at Cool Play Casino will have 30 days from the date of the redemption of the new-player bonus to complete the turnover requirements because if they fail, the casino will void their winnings and the bonus funds that are still in their account.

Players will be allowed to use their winnings for non-bonus play or withdraw them as soon as they cope with the completion of the turnover requirements, but what they should be mindful of is that the maximum conversion amount runs into 3x the bonus funds they have earned.

While bets placed on most slots are taken at their full value when it comes to the fulfillment of the rollover requirements, this is not so with wagers made on video poker as the weight of such games is 10%. The value of bets made on roulette, baccarat, blackjack, jackpot games, and poker games is scaled down further and runs into 5%.

Bonuses for Returning Players

Bonuses for Returning PlayersNewbies are not the only one that will enjoy a fruitful betting session at Cool Play Casino as its returning users of the betting platform will be treated with a plethora of special deals.

Returning users of the online casino will have an ample choice of bonus incentives that are available weekly, monthly, or daily, which guarantees that they will be offered little something on every turn.

Cashback weekends is one of the attention-grabbing special deals that will be lavished upon regular users of the casino. As the name suggests, they can redeem it only on weekends. The amount gambling aficionados will lay their hands on will hinge on the losses of players, and the bonus funds they can earn run into a maximum of £500.

What players should bear in mind is that this bonus incentive requires an opt-in, and the least amount they will be required to upload at least £25 to their balance.

The operator has made sure that the weekend will be fun-filled and rewarding for its customers as on Saturdays they can take advantage of a 20% match bonus of up to £200 if they enter the SUN coupon code. Players can claim this bonus incentive a maximum of two times on Saturdays, and the bonus funds are gettable after they deposit at least £10.

Sunday Spinner is another bonus deal players might be eager to take part in. Gambling enthusiasts can activate the promotional deal on Saturdays by loading their account with at least £10 and providing the PLAY promo code. In this way, they will unlock 10 bonus rounds on Jumanji.

Players will be entitled to cash out their winnings after they meet the 50x turnover requirements. The period during which this should be done is 2 days.

The bonus incentives that are oriented towards the needs and preferences of regular users of Cool Play Casino are indeed more than enough, and players should always check out the list of offers in order to find the one that suits them best.

Loyalty Rewards and Comp Points

Loyalty Rewards and Comp Points

The perks that will come the way of loyal users of Cool Play Casino are noteworthy as well, and getting access to these boons only takes getting in entry into the VIP Club of the casino.

The highest standing the reward club is the diamond, but before they reach it, players need to progress through the Bronze, Silver, Gold, and Platinum. Depending on the level players are currently taking, gambling enthusiasts will be offered birthday presents, VIP customer support, anniversary bonuses, account manager, personal gifts, and higher points conversion rate, among others.

Members of Cool Play will have their names put down in the loyalty club as soon as they create their real-money account. When they go about betting on the games in the casino lobby, they will earn themselves points that will help them move to a higher level.

Casino Cashier

Cool Play covers all the bases when top-ins and cashouts are concerned, and it is easy to see why as the operator has covered all main payment solutions. Players will have a decent range of options to decide between when depositing and withdrawing their funds, which will allow them to handle their funds with no hassle at all. The processing times are reasonable, which guarantees that players will not end waiting for ages to lay their hands on their winnings or start their betting session.

How to Deposit at Cool Play Casino

How to DepositWhile playing at the casino, gambling aficionados funnel funds into their account through a healthy range of payment processors, including some of the most common methods such as prepaid vouchers, e-wallets, debit cards, and online banking services, and the standard bank transfers.

Digital wallets are one of the best ways for players to upload funds quickly and in a stress-free manner, and they can go for PayPal, Neteller, Skrill, and ecoPayz. Card payments are also a good alternative when casino enthusiasts want to see the preferred amount in the balance of their account in next to no time.

Other payment processors users of Cool Play can rely on when loading their accounts with cash include Euteller, PayViaPhone, Trustly, Paysafecard, and MuchBetter, among others.

On most occasions, deposits are commission-free, which is not the case with PayViaPhone, which incurs a fee of 15%.

Depending on which banking method players prefer to use, the least deposit amount will be in the range of £10 and £20, while the ceiling might run into £700, for Trustly and Paysafecard, and £50,000 for digital wallets.

How to Withdraw from Cool Play Casino

How to WithdrawUsers of Cool Play Casino will have no qualms also while taking their winnings out of their gaming account as they will have an ample choice of payment processors to pick and choose between.

Digital wallets double as cashout options, and casino enthusiasts can lay their hands on their winnings after they request a withdrawal vial Neteller, PayPal, Skrill, or ecoPayz. Debit cards also have dual functions as players can take their winnings off the casino using their Maestro or Visa-branded card.

WebMoney, Euteller, bank transfer, and Trustly are also among the processors that are featured on the cashout page of Cool Play Casino.

Something we noticed is that normally, the representatives of the casino will need three working days to approve the withdrawal requests of players. As usual, bank transfers are the most time-taking as users of the casino might end up waiting for up to 10 days to get their winnings. Card payments might take between 3 to 7 days to clear, while cashouts executed through the aforementioned digital wallets will take one working day at a maximum.

No matter the amount players have requested for a cashout or the selected payment processor, all withdrawals at Cool Play will incur a fee of £2.5. The weekly cashout limit at the casino runs into £3,000, while the monthly ceiling on transactions from it runs into £6,000. Cashouts start at £10, not counting the ones initiated via bank transfer as the least amount will then run into £50.

Licensing & Overall Industry Reputation

Licensing & Overall Industry ReputationThe license details of the chosen online casino are among the first things to look into before you press the registration button. In the case of Cool Play Casino, the presence of stamps of approval from the Maltese Gaming Authority and the Gambling Commission of the UK should reassure its customers-to-be that it abides by all industry standards when it comes to the protection of its customers, the fairness of the results they will be offered, and the transparency.

The company which powers this virtual casino is ProgressPlay, and it is registered under the laws of Malta. This is a company with an established track record on the online gambling scene because it owns and manages a plethora of other thriving online casinos, including Jackpot Paradise Casino, Mobile Wins Casino, Pokies Casino, and Casino Big Apple, to name just a few.

It seems that the operator goes out of its way to maintain a flawless reputation and the feedback from its users go to prove this. We personally had a pleasant time while reviewing the casino, and what we noticed is that its Terms and Conditions are unambiguous, including the bonus terms, which is of paramount importance.

Cool Play undoubtedly wants to remain open-handed to its users as the operator has published the payout percentages of all games from its portfolio.

Responsible Gambling and Player Protection

Responsible Gambling and Player ProtectionThe operator sticks to some quite strict rules and guidelines when the protection of users is concerned, and it cannot be otherwise if it wants to ensure that they will continue to use its services.

First off, Cool Play Casino is part of schemes that aim at dealing with problem gambling, including GamStop and BeGambleAware. Players who feel at some point that they are struggling to hold their bets within the normal limits are recommended to navigate to the Responsible Play tab where they will see the tools that are designed to help them deal with the issues they have run into.

To keep their betting session under control, players can decide on deposit limits, self-exclusion, reality checks, but there is also a time-out feature.

Users of Cool Play Casino should not lose sleep that their sensitive information will be misused during their betting session because the operator employs protection techniques and up-to-the-minute encryption technology to safeguard their details. Not to mention that the online casino is certified by Sectigo.

Customer Support Service

Customer Support ServiceGambling enthusiasts who register for an account at Cool Play Casino can take advantage of customer service, which is professional and quick whenever the circumstances call for it.

Virtual players can get in touch with the support team after they fill in the contact form or using the live chat functionality. The latter contact venue is indeed the best option players are introduced with when they need assistance as quickly as possible, and what is even more important is that it works at all times.

Obviously, the operator prides itself on the customer support service it offers, and from our experience with the agents, we can say that they are friendly and knowledgeable. On top of this, they were quick to respond as we waited only for a couple of minutes. Cool Play allows its members to forward their questions also via email, and players can do so at customersupport@instantgamesupport.com.

Closing Thoughts

Closing ThoughtsCool Play Casino is an online casino, which might be a perfect fit for players who are heavily into slots. Reels spinners will be treated with such a rich selection that they might find it hard to try all games in one sitting. The other genres are accounted for as well, which allows players to jump between different types of games whenever they feel like it.

Bonuses and promotions are where the operator excels in as players will be offered some really nice perks almost every day of the week. The sign-up deal is quite appetising, while the loyalty scheme might work really well for the most loyal players.

Although payments are not commission-free, gambling enthusiasts will have a good array of options to choose between for deposits and cashouts alike.

BestCasinoSites.me.uk is a comprehensive informational website where you can find listings of the best casino sites in the UK and how to play guides about Slots, Roulette, Blackjack and Live Dealer casino games.