Pros and Cons
- UK gambling license
- Easy to navigate website
- SSL protected
- More than 1,000 distinguishable titles
- Live chat not available 24/7
- Low withdrawal limits for some countries
- Not great variety of video poker
- Only 1 baccarat title in the casino section
- No separate section for progressive jackpots
If you are on the lookout for a fresh casino experience, we recommend you try out mr.play. This gambling portal is hot out of the oven, only launching in 2017. Mr.play is owned by Marketplay LTD and holds a few licenses, including from the UKGC and the MGA, well-known for their strict regulations.
Despite being a newcomer, the operators have had a few years to adapt their casino to players’ needs. Mr.play is a multilingual casino that works in several currencies. When you enter the domain, you will be greeted by the signature moustache of mr.play. The website boasts a simplistic design that is easy to navigate.
|License||UK Gambling Commission, Malta Gaming Authority, Spelinspektionen (Sweden)|
|Language Selection||English, German, Spanish, French, Norwegian, Finnish|
|Supported Currencies||GBP, EUR, NOK, SEK, USD, CAD|
|Compatible Devices||iOS, Android, Windows|
|Withdrawal Speed||2 working days pending period; instant for digital wallets, up to 7 working days for bank transfers, and up to 5 working days for credit and debit cards.|
Design & Overall Gaming Experience
Upon entering this gambling portal, players will be presented with a well-designed casino. The predominating colour of this site is blue with a white background. You will see the signature moustache appear in various places, including in the sidebar menu with everything a player may need on the left of the screen as well as on the face of an attractive lady on the home page.
With around 1,000 titles available at mr.play casino, players are in for a treat. The design of the platform is state of the art with top-notch software providers contributing to it. We found that all games ran smoothly and encountered no bugs in the system. Users can find the exciting games in a well divided library in the casino section of the website.
Range of Software Suppliers
One of the main things that should be taken into consideration when selecting your online gambling website is the software providers that contribute to the game selection. This is important because you can tell what quality and style of game you can expect by this.
At mr.play casino, casino enthusiasts will find a number of titles from many big producers in the industry. Some of the labels you may have heard of include NetEnt, Playtech, Quickspin, iBetSoft, Microgaming, Pragmatic Play, Big Time Gaming, Thunderkick, and Evolution Gaming.
Some of the smaller, but not less in quality, providers include Bally Technologies, Rabcat, Tom Horn, Realistic Games, Playson, Blueprint Gaming, and Habanero. Courtesy of this long list of game suppliers, players can expect a huge number of diverse and unique titles as well as the all-time favourites of the internet.
Choice of Games
Players will find a mouth-watering selection of games at mr.play casino. There are over 1,000 quality titles available in the exhaustive catalogue. Upon entering the casino, you will encounter everything an online casino should provide – video slots, blackjack, roulette, baccarat, progressive jackpots, scratch cards, and even live dealer tables. For those of you who love sports, there is a whole section for sports and virtual sports.
- Jack and the Beanstalk
- Jungle Jim El Dorado
- Lara Croft Temples and Tombs
- Grim Muerto
For those of you that love video slots, you are going to love this. Mr.play obviously knows that slots are the main attraction at a gambling domain and has put an awful lot of effort in selecting rewarding sets of reels for the slot enthusiasts. There are nearly 600 slots available in the extensive game library at mr.play casino. You will enjoy many popular titles from software giants as well as several quality, unique games.
Some of the all time favourites include Lara Croft Temples and Tombs, Midas Golden Touch, Zeus God of Thunder, Break Da Bank Again, Avalon, Thunderstruck, Rumble Rhino, Dream Date, and the list goes on.
There are also several new titles available among the ranks. Some of the refreshing games include Frozen Gems, Fluffy Too, Rise of Athena, Rabbit Hole Riches, Reactoonz 2 Royal 7, Madame Ink, and many more. We think it is safe to say you will not be getting bored any time soon.
- European Blackjack
- Classic Blackjack
- Multi-hand Blackjack
- Blackjack Strip
- Blackjack Solo
As one of the more popular online casino games, the blackjack section at mr.play does not disappoint either. Here, players that like to indulge in this fun card game will find about 20 different variations available. One of the upsides about choosing a casino with over 50 software providers is that you have the choice of numerous variations of a game with different styles to choose from depending on your tastes.
Some of the more interesting titles include Single Hand Blackjack, Blackjack Royal Pair, Vegas Single Deck Blackjack, Blackjack Switch, Blackjack Double Exposure, Fast Blackjack, as well as several other intriguing versions.
- 3D European Roulette
- Classic Roulette
- American Roulette
- Roulette Pro
- Roulette Royale
For the fans of the exhilarating casino game roulette, there are several titles available that may pique your interest. This being one of the main types at online casinos, mr.play has not left its customers wanting. There are many formats, both in the casino and live casinos section (we will get to the live bit later).
There are multiple roulette tables for trying out your luck, including several variations European Roulette and American Roulette from different software providers. You will also encounter many interesting variations such as Turbo Roulette, 10p Roulette, 3D European Roulette, Roulette Pro, and Vertical Roulette.
There is only 1 variation of Baccarat produced by Switch Studios in the casino game section. Despite it only being one option, it is a great choice for fans of classic baccarat. The quality and graphics of the game are outstanding. However, if you do get bored of this one, there are several live baccarat tables available to players at mr.play casino.
Video Poker Selection
- Jacks or Better
- Joker Poker
- Deuces Wild
We also thought that mr.play casino could work on the video poker selection. There are only 3 titles we could find available on the site. Although we do feel the operator made up for a small part of that disappointment with the selection. The 3 titles are Jacks or Better, Joker Poker, and Deuces Wild – all very popular variations. We suppose you could have quite a bit of fun, but if you are not a fan of any of these, you are not going to be too happy about it.
Range of Progressives
- Redeem the Dream
- Beast of Wealth
- Temple of Wealth
- Serengeti Lions Stellar Jackpot
- Stellar Jackpots Silver Lion
And here we have another of the main attractions at online casinos – progressive jackpots. This is a very popular genre of game – it pays out rarely, but when it does, oh boy are the cash prizes mouth-wateringly huge. If you love to play this rewarding type of slot, you are in for a treat because mr.play has a lovely selection of titles for you.
Some of the fun and rewarding titles include the Serengeti Lions Stellar Jackpot by Lightning Box. While one of the less heard of software providers, these guys do know how to make a thrilling progressive. You could also try out Beast of Wealth or Redeem the Dream, both excellent titles.
Selection of Live Dealer Tables
- Double Ball Roulette
- Blackjack the Strip
- Blackjack Fortune VIP
- Lightning Roulette
- Lightning Roulette
One of the best things we found about the live dealer section at mr.play was the huge variety of Evolution tables. Evolution Gaming is well-known for their excellent live dealer tables and excellent live shows, many of which can be found at this casino.
There are over 60 live dealer tables to choose from at this casino. We found everything we could dream for and more. Players can indulge in interactive treatment playing roulette, blackjack, baccarat, or even 3 Card Poker. We also stumbled upon a great Casino Hold’em table.
Mobile Experience and Apps
One of the great aspects of mr.play casino is that the operator has made sure that the gambling portal is completely accessible through mobile devices. Players will be able to use all the best parts of the casino using their smaller screens. So there is no need to worry if you do not have a desktop, you can carry this casino around in your pocket.
Of course, the mobile format of mr.play casino is more compacted but pretty similar to the desktop design. The sidebar menu remains in the same place and the overall layout of the gambling portal remains easy to navigate. We love the fact that the casino retained its versatility, including its casino, live casino, scratch cards, virtual sports, and sports sections.
Another definite plus for mr.play’s gambling domain is that the live support is still available. Players can also manage their funds easily from their mobile devices. You will be pleased to hear that promotions are still an option on your smartphone as well.
If you would like to access the casino from your smaller screen, this is easily achieved via your mobile browser. However, if you would prefer the application download with all the same perks designed specifically for your smartphone, there is a native app designed for iOS, Android, and Windows phones.
There is one very important thing to consider when signing up at an online casino – what promotional incentives does it have to offer its customers. We can find many types of casino bonuses, such as welcome bonuses, bonuses for returning players, and rewards for loyal players. Here, we have put together a list of promotional offers you can expect to find a mr.play casino.
New Player Bonuses
Let us get straight to the point – welcome bonuses are one of the most attractive incentives, made with the aim of enticing unregistered players to a casino. That is why they are considered the most generous of all. Mr.play has an intriguing welcome on offer to potential customers.
At mr.play casino, the welcome bonus offers players a three-part offer of up to £200 and 100 bonus spins. So, this is how the deal works – new customers must make a first deposit of at least £10 and mr.play will award you with a 100% match up to £50 and 20 bonus rounds on the well-known slot Starburst. After your first deposit, you will receive an additional 20 spins to play with for the next 4 days.
Your second deposit of a minimum of £10 will result in a deposit match of 50% up to £75, while your third deposit of at least £10 will bring you further 50% match up to £75.
However, it is important to note that some requirements come along with these bonuses. First of all, players must wager their bonus amount 35x before requesting a withdrawal of their winnings. If your winnings that are derived from the bonus exceed £500, you will only be able to withdraw £500.
Any winnings derived from free spins must also be wagered 35x before you are allowed to withdraw them. Players must complete all wagering requirements within a timeframe of 21 days. If they do not, winnings and bonus funds will be voided. Other than that, general terms and conditions apply.
Bonuses for Returning Players
At the moment, due to the rapidly approaching Christmas, the only bonuses for returning players are within the theme of merriment. Of course, during different points of the year, there will be several different options for returning players. Remember, always read the terms and conditions carefully before signing up for a bonus.
Currently, there are 3 types of bonuses available to returning players – Daily Frosty Surprises, Santa’s Snowy Raffle, and Santa’s Little Helper.
The Daily Frosty Surprises has each day of December carefully planned out. There are several types of awards up for grabs, such as free spins, deposit matches, and other fun incentives to log in every day.
Santa’s Snowy Raffle offers the chance to win your share of £15,000. For every £20 wagered, you will receive 1 point on the board, bringing you closer to the possibility of a huge cash prize. The raffle is available until the 26th of December when the winners will be announced.
The Santa’s Little Helper allows for the chance to win one of several apple iPhones up for grabs or one of the huge cash prizes. For each £1 you wager, you will be brought closer to the chance of winning a special award.
Of course, all terms and conditions apply to all kinds of promotions. Many of the special offers are restricted to certain games, so be careful to read the rules thoroughly before taking part to avoid disappointment.
Loyalty Rewards and Comp Points
A good loyalty programme is always a good indicator of a worthwhile casino. Mr.play offers an attractive seven-tier programme for its loyal players. Those tiers start from new players, bronze, silver, gold, platinum, premium, and prestige.
Each level you reach will bring you even more perks at this great casino. At the highest tiers, players can expect daily cash bonuses, free games, bonus upgrades, exclusive offers, and super-fast withdrawal times. It is only possible to reach the final two tiers through special invitation from the operator. The remaining levels are achieved through comp points that you will receive for each deposit of a certain sum, whether all at once or accumulative over a period of time.
Another important factor players must consider before signing up at a casino is funding. Does the casino have both a deposit and withdrawal method available that will suit you? Will they support your preferred currency? Here, we will list all of those vital pieces of information to save you hours of time in research.
How to Deposit at mr.play
If you would like to make a deposit at mr.play casino, the options available are via VISA, MasterCard, Skrill, and Neteller. These were the methods available to UK players. Customers from other parts of the world may find different options.
All of the above-mentioned choices are instant – just select the amount of money you want to transfer to your account, and it will appear in your funds ready for playing. In order to deposit, you must put at least £10 in your funds. We could not find any information on fees or maximum limits on the banking page.
How to Withdraw at mr.play
Withdrawal methods available are the same as the deposits – VISA, MasterCard, Skrill, and Neteller. Again, other countries may have other options available.
If you are withdrawing using your VISA or MasterCard credit or debit cards, you will have your money in your bank anywhere between immediately or 6 days. Neteller and Skrill will have your money with you in up to 2 days. Wire transfer will have your winnings with you in 2-6 business days.
Keep in mind, if you are requesting your first withdrawal, additional documents for verification may be required. The withdrawal time for first-time requesters may take 1 or 2 days to confirm before they process your request. Players are allowed to cashout up to £7,000 per month.
Licensing & Overall Industry Reputation
Despite being a new player on the gambling block, mr.play has done quite the job in ensuring that it operates legally. This casino has managed to obtain licenses from 3 of the strictest regulators in the industry.
Mr.play operates under the rules of the UK Gambling Commission, the Malta Gaming Authority, and Spelinspektionen (the Swedish Gambling Authority). All of which are known for their harsh sanctions on those who sway from the rules.
In its short few years in the industry, mr.play has shown that it is an operator of standard. It had managed to amass an impressive gaming library by collaborating with some of the best in the market, as well as making room for quality small producers. Players know they are in good hands at this gambling portal.
Responsible Gambling and Player Protection
Mr.play casino cares about its customers. That is why they provide a high level of player protection to players at the gambling portal. You will be able to be at ease here, as the website has employed the most recent encryption technology to ensure your personal information stays private.
Not only that, but mr.play has provided an array of tools at customers’ disposal to help manage their gambling habits responsibly. Players are presented with the option of setting deposit limits on their account when they first sign up. Even if you skip this, you can always set these limits at a later point. There is also a self-assessment survey as well as a time-restriction option available. You may also opt to self-exclude from gambling for a while if you feel like you need it.
Customer Support Service
There are 2 ways in which a player may contact customer service at mr.play casino. The first is by email. While there is no email address shown on the site, all you have to do to reach out is click the contact us via email option, and you will be taken to a template page where you can send in any queries or report an issue.
If, however, your need is more urgent, you can try the live chat option. This option is only available to registered players, though. Customers can respect a response in up to 2 minutes. We tried and tested the method, and we are not disappointed.
Failing any of those options, there is a highly-detailed FAQ section that has several questions with answers available. Overall, we are pleased with the customer service at mr.play casino.
With all said and done, we deem mr.play a worthwhile casino. The website is laid out nicely and is easy to navigate, there are multiple customer service options, and enticing promotional incentives up for grabs. The only downer we found was that there is not a huge variety of baccarat or video poker in the casino section.
There are over 1,000 games available, and players really can enjoy their casino experience at this gambling domain. Players can find exclusive mr.play titles at this casino as well as many quality games from both small and big producers in the industry.