Pros and Cons
- The casino accepts payments in several currencies
- A fair and fully-licensed online casino
- A unique gaming portfolio
- A VIP program available to UK players
- The customer support department is available 24/7
- A humble selection of table games and video poker
- High wagering requirements associated with the Welcome Bonus
- No downloadable mobile casino app
- No downloadable mobile casino app
- Phone support lacks
- The VIP scheme is too expensive
QueenVegas Casino is a fully-fledged gambling site that is owned and operated by Skill on Net Ltd. It offers a great gambling experience on both mobile and desktop. The web-based casino was launched in 2011 and it managed to amass a significant customer base in only a few years. The renowned gambling platform treats its players like total royalties. The casino’s product roster is courtesy of reputable software companies such as Microgaming, Evolution Gaming, Red Tiger, NetEnt, Amaya, Merkur Gaming, and others.
What sets this casino apart from its competitors is its player-centric approach. The customer support care is ready to assist you around-the-clock. Another Ace in the operator’s deck is the generous Welcome Bonus the interactive casino offers. Of course, returning players are not left empty-handed, either. In this article, we will provide our readers with an in-depth look at the different aspects of QueenVegas Casino.
|License||the UK Gambling Commission and Malta Gaming Authority|
|Owner||Skill on Net Ltd|
|Language Selection||English, German, French, Norwegian, and Finnish|
|Supported Currencies||GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, and RUB|
|Compatible Devices||iOS, Android|
|Overall Payout Percentage||The average RTP is above 95%|
|Withdrawal Speed||Cashouts take up to 7 days|
Design & Overall Gaming Experience
QueenVegas Casino takes pride in its website that creates a luxurious feel thanks to its colour scheme. The website is not inundated with redundant details to distract players. The information is also nicely arranged in different sections, making navigation through the website extremely simple. The black-coloured letters make a nice contrast against the pastel pink background, so that reading the terms and conditions of the casino will not strain your eyes.
What is more, the games are well-organised into different sections based on their genre. The intuitive search box will help you to find the game you are looking for in a second. Just type the title of the game you wish to play and it will appear right away. Provided that you enjoy the gaming products of a certain software provider better than others, you can filter the titles on the basis of providers.
What we consider to be a great feature is the information button attached to each game. Players can check a given game’s bet limits and features without even loading it. The gameplay experience is excellent thanks to the modern software the casino employs. All games load quickly and run smoothly on various devices.
Range of Software Suppliers
QueenVegas Casino brags about its extensive gaming portfolio that hosts over 2,000 games. Players will come across titles developed by first-class software companies such as Microgaming, Evolution Gaming, Red Tiger, NetEnt, Amaya, Merkur Gaming, Yggdrasil, Thunderkick, Play’n GO, and others.
High 5 Games, Pragmatic, Red Tiger, Microgaming, and Merkur are among the software providers with the largest presence in the casino’s gaming library. Authentic Gaming, Evolution Gaming, and Pragmatic Play are the three software suppliers that power the live dealer games offered at QueenVegas Casino.
Thanks to the casino’s partnerships with over 40 software providers, it offers a wonderful gaming portfolio that consists of top-shelf titles. Needless to say, each software company has a unique approach to game design. Hence, players will not find 2 identical games when browsing through the casino’s gaming catalog. The nicest thing is that players will be able to test some of the companies’ latest releases as the operator keeps on enriching its assortment of games.
Choice of Games
Slot enthusiasts will be in heaven if they join QueenVegas Casino as the gambling site offers over 1,000 slots. This game genre makes up for the majority of the games included in the casino’s gaming portfolio. Of course, other games such as roulette, blackjack, video poker, scratchcards, live dealer games, and others are also a part of the casino’s gaming library. Most games except the live dealer titles are available in fun mode. This means that casino fans can improve their skills without spending their money.
- Rich Wilde and the Book of Dead
- Wolf Gold
- Sweet Bonanza
- Legacy of Dead
Over the years of its experience, QueenVegas Casino has collected an extensive list of top-quality slots designed by leading software companies. The web-based casino is home to over 1,000 slots that feature different themes. From the evergreen classic 3-reel slots to the most recent releases that utilise cluster pays and Megaways mechanics, this interactive casino has them all. All of the games that belong to this genre are included in a separate category.
Provided that 3-reel slots are more to your liking, we would advise you to go for 7’s on Fire, Diamond Duke, Lightning Joker, Hot Chilli, Triple Jokers, and others. If you enjoy ultra-modern video slots better, be advised to test your luck on Frozen Gems, Fluffy Too, Ice Joker, Release the Kraken, etc.
Keep your eyes peeled for the different features across the games. You will come across titles that feature special symbols, bonus games, sticky wilds, cascading reels, and others. The bet limits are various, so players with a smaller bankroll also have the chance to win big prizes.
- American Blackjack Turbo
- European Blackjack Turbo
QueenVegas Casino offers just a couple of blackjack variations. If you are a blackjack enthusiast, you will most probably not be satisfied with the number of titles you will find in the Table Games category. On the bright side, the available blackjack variations feature high-quality graphics. The table limits of the 2 blackjack variations included in the casino’s portfolio start at £1. The maximum bet allowed is set at £3,000. Both variations of the game feature a maximum winning potential of up to £6,000 and are played with 8 decks of cards.
- European Roulette Pro
- American Roulette Pro
- French Roulette Pro
As for roulette, this virtual casino offers the three basic variations of the game. The main difference between them is the size of the house edge. French Roulette features a house edge of 1.35%, making it the most preferred variation of the game. European Roulette is also highly-popular among casino fans as its house edge is also relatively low – 2.70%.
However, the house edge associated with American Roulette is significantly higher – 5.26%. The web-based casino also offers special editions of the abovementioned roulette variations. The minimum bet for all variations is set at £1 and it goes up to £1,500.
Video Poker Selection
- Aces & Faces
- Jacks or Better
- Deuces Wild
- Joker Poker
Video poker is yet another game genre favoured by a huge number of casino enthusiasts. Video poker games rely not only on luck but also on the players’ skills. Video poker is a game genre that is easy-to-play and it develops combinatorial thinking. QueenVegas Casino offers just 4 video poker variations. In the operator’s defense, some web-based casinos do not offer this game genre at all. What is more, Jacks or Better gives you the best odds, featuring a house edge of just 0.46%.
You can find the available video poker games listed under the “Others” category. All variations offer a minimum bet of just £0.10. Players should be informed that the web-based casino also offers Multi-Hand variations of the abovementioned titles.
Range of Progressives
- Vegas Night Life
- Imperial Riches
- Beast of Wealth
- Rhino Rampage
- Holmes and the Stolen Stones
The games featuring progressive jackpots are included in a section of their own. Players do not need to load the game to see what the current size of a given game’s jackpot is. What is more, the casino also has a section for games featuring daily jackpots. At the moment of writing this review, there are progressive jackpot games featuring five-figure sums. We will refrain from discussing the current prizes up for grabs, as these change every second.
Progressive jackpot titles are among the most sought-after games as they offer a great deal of excitement and fun. At QueenVegas Casino, you will come across progressive jackpot games that do not require some special skills and offer ranging betting limits.
Selection of Live Dealer Tables
- Monopoly Live
- Mega Sic Bo
- Lightning Baccarat
- Caribbean Stud Poker
- Blackjack Party
Even though the selection of slots is the main attraction at QueenVegas Casino, we must note that the range of live dealer games is also noteworthy. The quality of the video stream is flawless, allowing players to see every action of the croupier. What is more, live dealer games have become extremely popular among casino fans for their social nature. You can interact with all other players sitting at the same table and the dealer.
QueenVegas Casino features live dealer games that span across different genres, including roulette, blackjack, poker, baccarat, dice games, and game shows. If you miss something in the Table Game section, we would recommend you to indulge yourself in a fruitful gambling experience with the live dealer gaming products offered at Queen Vegas Casino. As for the betting limits, there are tables with a minimum bet of just £0.10.
Mobile Experience & Apps
Mobile-savvy players have the opportunity to access the fantastic gaming content QueenVegas Casino offers via the casino’s in-browser app. You just need to load the website of the casino via the browser of your portable device and enjoy a huge number of high-quality games. Casino fans should be informed that the games run smoothly on both Android and iOS-based hand-held devices.
The mobile version of the casino is similar to what you see when playing on your PC. QueenVegas Casino has no native app. On a more positive note, this eliminates the need to download and install a casino app. What is more, the in-browser app features a sleek and functional design, meaning that a dedicated app is not necessary.
Tabs are easily accessible and well-organised to look good on your hand-held device. The redundant information is stripped off from the interface, so that players will not be distracted by some flashy signs or pop-up windows. To ensure a more native experience, the main menu button is located in the upper left corner of the screen. Once you tap on it, you will be able to easily navigate through the different sections of the casino.
Mobile players should be informed that they can benefit from all promotions available for desktop users. In addition to that, you can easily top up your gaming account and withdraw your earnings. This means that you will not miss anything even if you prefer playing on the go.
New signees are greeted with a generous Welcome Bonus. Existing players are also treated to some nice daily promotions such as deposit bonuses, combo offers, double up offers, and many more. Casino fans who wish to benefit from the ongoing promotions offered at QueenVegas are advised to check the available incentives every day in the Daily Pick section as the casino changes them regularly. Casino patrons can also enjoy some nice perks when playing at this web-based casino as it offers a multi-level VIP program.
New Player Bonuses
Once you set up an account at QueenVegas, you will have 72 hours to claim your Welcome Bonus. To do so, players from the UK need to upload at least £10. The sign-up promotion is a 100% match up to 25 Mega Spins. This means that if you deposit £20, you will receive 20 Mega Spins. What is so special about these Mega Spins is that they have a higher value compared to the regular free spins, and more precisely £1. The Mega Spins will be added in your Rewards section.
Casino fans should be informed that the Mega Spins are intended for playing the slot game Spina Colada. Once you claim the Mega Spins, you will be automatically redirected to the game you need to play. Players should be informed that they should wager the winnings generated from the Mega Spins 60x before they are able to cash out their earnings. According to our humble opinion, the wagering requirements are too high. On the bright side, there is no cap on the withdrawable winnings from the free spins.
While clearing the playthrough, casino fans should keep in mind that the size of their bets should not exceed 10% of the free spin winnings or £5. However, it is important also to note that the minimum allowed bet while playing with an active bonus is set at £0.10. The playthrough should be cleared within 30 days.
Loyalty Rewards and Comp Points
QueenVegas Casino has been operating for long enough to know how to spoil its regular customers. The web-based casino offers a VIP lounge that has 6 different levels. Each level comes with various perks and benefits. The higher level you reach, the nicer perks you can get. Some of the benefits you can claim from the VIP program include a personal VIP Account Manager, invitations to exciting events, free bonus awards, faster payouts, and others.
To earn 1 VIP point, you need to wager £20 on slot games. The amount you need to wager to collect 1 point depends on the type of games you play. You start from the Bronze level. To reach the second level, you need to collect at least 401 points. For more detailed information, you can visit the VIP Lounge section of the casino.
The variety of payment options is essential to every successful online casino. When it comes to QueenVegas, you can top up your gaming account and cashout via different payment solutions. The available payment options may vary depending on the country you are accessing the casino. What is more, casino enthusiasts from the UK are no longer allowed to use their credit cards to make casino payments.
How to Deposit at QueenVegas Casino
Provided that you wish to make a deposit, you need to log in to your gaming account and select the payment method you prefer to use. You can choose from over 20 payment options, including Visa, Mastercard, Yandex, Skrill, Neteller, PayPal, MuchBetter WebMoney, Paysafecard, Sofort, Zimpler, Euteller, EPS, Postepay, GiroPay, ecoPayz, Bank Transfer, and several more.
Select carefully as you need to use the same payment method for withdrawing your earnings. Provided that the payment solution does not support withdrawals, the casino will allow you to choose an alternative payment method. It is important to mention that you should be the account holder of the payment solution you would like to use.
After choosing the payment method that best suits your needs, you will need to choose the amount you wish to deposit. Players should be informed that they cannot deposit less than £10. Deposits are usually processed instantly. The casino itself does not impose fees on deposits, but the selected payment service provider might charge a small fee.
How to Withdraw from QueenVegas Casino
QueenVegas Casino realizes the importance of ensuring a hassle-free withdrawal process. For that purpose, cashing out your winnings from this web-based casino is child’s play. You need to visit the withdrawal section of the casino, click on the preferred payment option, select the amount you wish to withdraw, and confirm the transaction. Provided that you pull out earnings for the first time, you will need to provide proof of identity.
Your request will be first pending for 24 hours. Once the casino approves the transaction, it depends on the selected payment solution how quickly you will receive your money. Players can choose from all of the abovementioned payment solutions to cash out except for prepaid vouchers.
Provided that you prefer to cash out via any of the available digital wallets, you will be happy to learn that withdrawals are processed within up to 48 hours. Bank-dependent methods such as bank transfers and debit/credit cards take up to 7 business days to carry out the payment.
The interactive casino does not impose charges on withdrawals. If the payment service provider imposes a fee for the transaction, the player is responsible for it. The minimum amount casino fans are allowed to cash out is £20 and the maximum limit on withdrawals is £5,000 per transaction and £10,000 monthly.
Licensing & Overall Industry Reputation
QueenVegs Casino has established a massive reputation on the iGaming market. It boasts almost 10 years of experience over which it worked hard to establish a good relationship with all of its existing customers. The casino is completely safe, operating under licenses issued by the UK Gambling Commission and Malta Gaming Authority. Provided that you decide to join this interactive casino, you should not worry about its trustworthiness.
In addition to that, the games are tested and certified for their fairness by iTech Lab. The web-based casino decided to join forces with the most reputable software companies that are licensed to develop casino games.
The operator is committed to providing its players with a high level of transparency. There is nothing hidden and all the important information is presented in a comprehensive manner. Based on what other players say about this casino, QueenPlay is an excellent gambling site that offers everything a casino fan might need.
Responsible Gambling and Player Protection
QueenVegas is a law-abiding gambling site that encourages its players to indulge in their favourite pastime in a responsible manner. The operator offers various tools for players with gambling problems. Some of them include a cooling-off period for up to 7 days, temporary suspension for up to 90 days, self-exclusion, game status reminder, and others.
We were truly impressed that the casino sends messages to inform players about the duration of their game session every hour. What is more, once you start setting up an account, you will be offered to set a bet limit. The truth is that not many online casinos take gambling-related problems that seriously.
Customer Support Service
If you have any issues throughout your stay at QueenVegas Casino, you can get in touch with the customer support department that is at your disposal 24/7. One of the options to contact the customer support agents is to type your inquiries in the live chatbox. The first available agent will get back to you. Sometimes you will need to wait a few minutes to get a response, but it rarely takes more than 5 minutes.
The other option to get in touch with the customer support department is to send an email at email@example.com. You will have your questions answered within 24 hours. Provided that you would like to try to handle the issue on your own, be advised to check the FAQ page that details information on bonuses, the casino’s VIP lounge, deposit, withdrawals, and more.
QueenVegas Casino is an excellent gambling site that offers a plethora of titles that are developed by premier software companies. The interactive casino is fully licensed by reputable gambling authorities. In addition to that, it offers a customer support department that is available around-the-clock. On top of that, players will find some appealing promotions up for grabs.
Deposits and withdrawals can be conducted via different payment solutions. What is more, you do not need to stay at home in front of the computer to play at QueenVegas Casino as it offers a fantastic in-browser app designed to cater to the needs of mobile players. All in all, we can say that this casino has the potential to offer hours of entertainment.